Smile Hair Clinic | Hair Transplant Turkey  Reviews 3,874

TrustScore 5 out of 5

4.9

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service and high quality provided, noting that the entire process, from initial contact to post-procedure care, is meticulously organized and executed. People frequently highlight the professionalism and caring nature of the staff, emphasizing their helpfulness and ability to put clients at ease. The overall user experience is described as seamless and comfortable, with many appreciating the clear communication and support offered at every stage.

What people talk about most

Service

Consumers consistently report positive experiences with the service. Many reviewers highlight the... See more

Staff

Customers consistently note positive experiences with staff, highlighting their professionalism, care, and... See more

Customer service

Customers had positive experiences with customer service, highlighting the outstanding support and clear... See more

User experience

Clients share overwhelmingly positive opinions on the user experience. Many reviewers describe the entire... See more

Quality

People report positive experiences with quality. Customers consistently praise the high quality of service,... See more

Based on these reviews

Rated 5 out of 5 stars

The whole experience was fantastic, from start to finish. The staff are professional, competent, friendly and eager to help and put you at ease. Everything is explained and all your questions answered... See more

Rated 5 out of 5 stars

Amazing experience. Everyone is so friendly and so helpful. They answer all questions and are very thorough in providing instructions. They guide you from the moment you reach out and make sure you ha... See more

Rated 5 out of 5 stars

Top notch service from start to finish. Everything was so smooth from when i first contacted them , till the end. Basicaly you just need yo contact them the first time and they takecare of the rest,... See more

Rated 4 out of 5 stars

Overall a really good experience with Smile. Stared off rocky with nobody to meet me at the airport from Smile but the rest of the transport over the few days was excellent. The day of the procedure a... See more

Rated 5 out of 5 stars

The clinic being the one to coordinate everything is such a nice perk. I honestly don’t have to worry much about getting from places I need to be for the operation. Also communication throughout each... See more

Rated 5 out of 5 stars

This was a really great experience for me. The complimentary hotel stay with breakfast was so nice. I really appreciate how careful they were and supporting throughout the process. At the moment I’m a... See more

Rated 5 out of 5 stars

This was my second hair transplant at SmileClinic (the first one was in 2020), and once again I’m genuinely impressed. Everything is extremely well organized and thought through. From the ver... See more

Rated 5 out of 5 stars

From the beginning smile haïr clinic team has always been helpful with fast and precise replies to all of my questions. Before, during, and after the surgery everything has been explained, monitor... See more

Rated 5 out of 5 stars

I had my transplant done about a week ago, still in the recovery stages but very satisfied with my experience with Smile Hair Clinic so far! They were very accommodating at the hotel and each part of... See more

Rated 5 out of 5 stars

“I’m really happy with my experience at Smile Hair Clinic in Istanbul! The clinic is super clean, and the team of experts made everything so easy—from the first consultation to post-op care. I also lo... See more

Rated 5 out of 5 stars

Very professional from start to finish , My flights got cancelled firstly before the appointment and the clinic were fantastic providing me with a new appointment with no stress. Transfers , Hotel... See more

Rated 5 out of 5 stars

I had a hair transplant here one month ago at the Smile Hair Clinic, and while it’s still early to see the final results, I’m very happy so far. The surgery itself went smoothly, the whole team was p... See more

Rated 5 out of 5 stars

I have researched a lot before choosing smile hair clinic. I have had a nice experience. The staff from Airport to Doctors and Nurses were Professionals and caring at each stage. If you want to go... See more

Rated 5 out of 5 stars

I've been on my treatment for three months now. I've been well cared for from the very beginning. The clinic has been in regular contact with me and asked about my healing progress. I highly recommend... See more

Rated 5 out of 5 stars

The entire process is very smooth. The pick up from airport is convenient. The stay was good(platinum package). The transplant procedure was done professionally, it took about 6 hours. I would recomm... See more

Rated 5 out of 5 stars

As far as a hair transplant can go i would would say that this is a 5 start company. From the initial conversations to the after care the smile clinic has been there to hand to help along every step o... See more

Rated 5 out of 5 stars

⭐⭐⭐⭐⭐ Had my first transplant with Smile Clinic Istanbul 7 years ago and honestly it’s held up really well. I didn’t use any meds back then, no fin, no minoxidil, no foams or anything and it... See more

Rated 5 out of 5 stars

I had my hair transplant at Smile Hair Clinic in Istanbul and the experience was excellent from start to finish. Everything was well organised, from travel and hotel to the procedure itself. The c... See more

Rated 5 out of 5 stars

First of all, the place is attractive with professional-looking staff ready to greet you while having your paperwork ready. You feel valued as a customer. Everything is efficient, and before you kno... See more

Rated 5 out of 5 stars

This is the place I found after long research. They are really very professional in this field. The interior is very clean and hygienic. My operation went very well, and they follow up with the same... See more

Rated 5 out of 5 stars

If you want to do a hair transplant Smile Hair Clinic is the one. I felt like i was home everybody was professional from the day I touch down in Turkey. Dr.Bilgin did my actual Hair Transplant he was... See more

Rated 5 out of 5 stars

Staff were really nice and outgoing. Procedure went well. They were on time every time they had to pick us up at the hotel and airport. The whole process was smooth. They’re still communicating with m... See more

Rated 5 out of 5 stars

I had my hair transplant at Smile Hair Clinic, and everything went very smoothly. The staff were professional, caring, and well organized throughout the entire process. The service was excellent, and... See more

Rated 5 out of 5 stars

I had a really good experience with Smile Hair Clinic from start to finish. From the moment I landed, everything was well organised - airport pick-up, hotel drop-off, and then collection the next day... See more

Rated 5 out of 5 stars

I would like to say that everything went perfectly. From the very first communication, to the transportation service from the airport to the hotel and from the hotel to the clinic, everything was e... See more

Rated 5 out of 5 stars

Great experience from start to finish. The team was professional, made me feel comfortable, and explained everything clearly. The procedure went smooth and recovery has been exactly how they describ... See more

Rated 5 out of 5 stars

I’m a 22 year old black guy living in Sweden and I had my hair transplant with them 6 months ago. I was really worried about my hair and didn’t think anything could fix it. Decided to go for it an... See more

Rated 5 out of 5 stars

Where to begin? From start to finish, the service provided was faultless. From the communication and questions via whatsapp before hand and during the after care. To the pick up and transfer... See more

Rated 5 out of 5 stars

Everything was super clean and the process was so smooth like I couldn’t ask for better!! My hair was receding super bad, like really bad I’m 24 years old and it has made me depressed for so long. Now... See more

Rated 5 out of 5 stars

Smile was awesome. I had to drop out of another program that seemed a little sketchy and they go me scheduled last minute and were absolute pros all the way through. The actual doctor designed my hair... See more

Rated 5 out of 5 stars

Well I did it again! I returned to the Smile Hair Clinic for round 2 for a hair transplant as the 1st round 3 years ago was such a huge success!!! The Smile hair team including the assistance of my te... See more

Rated 5 out of 5 stars

It was great with as I heard they don’t contact after surgery but that was wrong they are still keep in touch and almost one month gone great staff overall I can say value for money

Rated 5 out of 5 stars

I am very satisfied with the procedure. The staff who performed my hair transplant sincerely answered my questions and were very supportive throughout the process. Dr. Ali Osman's experience and energ... See more

Rated 5 out of 5 stars

Choosing Smile was easy after comparing it with other clinics. Communication via WhatsApp was excellent from the start. I was very satisfied with the treatment I received from the entire Smile staff a... See more

Rated 5 out of 5 stars

I had a hair transplant with Smile Hair Clinic and my experience has been excellent from the first contact until now. Their communication before the trip was clear, responsive, and reassuring, the... See more

Rated 5 out of 5 stars

My experience with Smile Hair Clinic has been very positive so far. My hair transplant was performed in early January. The team was professional, well organized, and supportive at every stage — from p... See more

Rated 5 out of 5 stars

I had my hair transplant at Smile Hair Clinic and I’m very satisfied with the whole experience. The medical team was professional, friendly and explained every step clearly from consultation to af... See more

Rated 5 out of 5 stars

So I went to smile Hair clinic in January this year and all I can say is the moment I stepped off the plane I was looked after and treated like a king. The hotel was amazing. The room was so clean.... See more

Rated 5 out of 5 stars

I had a great experience at Smile Hair Clinic in Istanbul. The service was excellent, and the entire staff was very professional and attentive throughout the process. The post-surgery care has also b... See more

Rated 5 out of 5 stars

Everything is very well organized. From the taxi bus in the airport, the 5* hotel with breakfast, the communication with pickup & drop-off and back to the airport afterwards. The procedure... See more

Rated 5 out of 5 stars

Before coming to Smile hair clinic did some research as to what to expect and I can honestly say they met my expectations and exceeded it with the level of care and attention showed. Going forward I a... See more

Rated 5 out of 5 stars

On my 4th week after getting hair treatment. My exprience is beyond expectation, everything was perfect. They do their best to provide the service they promised. What they do seems it is not about th... See more

Rated 5 out of 5 stars

I went to Smile Hair for my transplant during the first week of Feb 2025. It's been one full year and I am very happy with the results. I was completely bald in my crown and had a retreating fro... See more

Rated 5 out of 5 stars

I cannot say enough good things about Smile Hair Clinic. From the initial contact to meeting the team inside the clinic, to the procedure itself and the after care, they have been extremely communicat... See more

Rated 5 out of 5 stars

The experience was as easy and as convenient as possible. The communication was smooth and transportation made for no stress. The medical team was very professional and explained the process clearly.... See more

Rated 5 out of 5 stars

I was wary of travelling to Turkey to have a procedure like this but I have to say it was 5 stars from start to finish. I have had almost no pain at all, staff were great and the post op care is secon... See more


Company details

  1. Hair Transplantation Clinic
  2. Medical Clinic
  3. Plastic Surgery Clinic

Written by the company

Dr. Mehmet Erdogan and Dr. Gokay Bilgin, "Hair Restoration Surgeons", are performing hair transplant operations in their own clinic. With more than 10 years of experience, Smile Hair Clinic provides the best service with the best quality to its patients.


Contact info

4.9

Excellent

TrustScore 5 out of 5

4K reviews

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Replied to 27% of negative reviews

Typically replies within 1 week

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Rated 4 out of 5 stars

Streamlined Process and Good Staff

I really appreciated how prompt and helpful the initial process was with my case manager. He was a great help and took a lot of the unknowns out of the process. I had a good experience with Smile once I actually got to Istanbul. The Smile team was very efficient and the entire process was pretty streamlined. My only complaint would be that starting from the procedure day, it felt a bit rushed. While I understand the want of efficiency, I believe a more luxurious/personal experience where things were slowed down and more individualized would have been beneficial.

February 2, 2026
Unprompted review
Rated 5 out of 5 stars

Was nervous at first, but glad I chose them

At first I was honestly a bit nervous about choosing the wrong clinic, especially since I was traveling for the procedure. But from the moment I arrived, the team made me feel comfortable. They explained everything clearly and answered my questions without rushing me.

The surgery day felt well organized and professional. It’s still early in my recovery so I can’t say anything about the final results yet, but so far everything has gone as they explained. I’ve also been able to reach out with questions after the procedure, which I appreciate.

Overall, I’m happy with my experience so far.

February 14, 2026
Unprompted review
Rated 5 out of 5 stars

Really Amazing

The experience I had was great, everything was properly explained and the communication was very good with all the staff involved. I want to add that it was really impressive the amount of employees smile clinic has, i think more than 20. With each and every one specialised in their segment of the process/ business. My surgeon and his stuff was really profesional and i did not find any issue in the process. As i am writing i am in the fiert week and the healing goes really well. The aftercare matters so much and i can always keep in contact via whatsapp to ask any question. This is my second transplant, first was done in a different clinic and i can surely say smile clinic is a big difference, trust me on this one, money spent was well earned.

February 17, 2026
Unprompted review
Rated 5 out of 5 stars

My experience with this hair clinic was…

My experience with this hair clinic was absolutely amazing. They supported me online for a whole year before I finally had my surgery last week. They were always so patient and caring with me. Throughout the entire process, everything was explained clearly and in a very reassuring way. They treated me incredibly well from start to finish.

February 15, 2026
Unprompted review
Rated 5 out of 5 stars

Highly recommended service provider

It was a well organized and very professionally executed procedure. The doctor was very honest and realistic about the graft number and what is realistic to achieve concerning my donor area condition which i appreciated. Also the communication was top notch throughout the whole staying. Now even that they work out in large volumes in clients per day the operation went very smooth and personal care was taken by dedicated nurses and the doctor during the operation. They might not be the cheapest option there (went for the option with a doctor performing the critical stage) but i wouldn’t trust this kind of medical operation to any random operator in the hair transplant market. So very satisfied customer this far, the final outcome will be of course seen after 12+ months…

February 14, 2026
Unprompted review
Rated 5 out of 5 stars

Smile Hair Clinic experience

This was a really great experience for me. The complimentary hotel stay with breakfast was so nice. I really appreciate how careful they were and supporting throughout the process. At the moment I’m about 6 months post surgery and my progress looks very promising. I’m so glad I went through and did this because it was something that I really needed for me.

August 1, 2025
Unprompted review
Rated 5 out of 5 stars

Trust-Building ⭐ Efficient Team, Smooth Journey, Amazing Results

I had an excellent experience with Smile Hair Clinic. The medical team was highly efficient and professional from start to finish. The care provided after the transplant was outstanding — they were always responsive, supportive, and attentive throughout the recovery process.

The pricing was very reasonable compared to the quality of service offered, which made the whole journey even more satisfying. Most importantly, the results have been fantastic and truly exceeded my expectations.

Highly recommended for anyone considering a hair transplant!

February 5, 2026
Unprompted review
Rated 5 out of 5 stars

hair transplant

I've been on my treatment for three months now. I've been well cared for from the very beginning. The clinic has been in regular contact with me and asked about my healing progress. I highly recommend these specialists, they are truly unique in their field.

February 20, 2026
Unprompted review
Rated 5 out of 5 stars

Great experience from start to finish

Great experience from start to finish. The team was professional, made me feel comfortable, and explained everything clearly. The procedure went smooth and recovery has been exactly how they described.

Highly recommend.

February 7, 2026
Unprompted review
Rated 5 out of 5 stars

I had an excellent experience at this…

I had an excellent experience at this clinic for my hair transplant. From the very beginning, everything was well organized and professional, with clear communication and seamless coordination. The clinic was clean and modern, and the medical team was attentive, skilled, and reassuring throughout the entire procedure. They explained each step carefully and made sure I was comfortable at all times. I truly appreciated their precision, care, and follow-up support, and I would confidently recommend this clinic to anyone considering a hair transplant.

February 17, 2026
Unprompted review
Rated 5 out of 5 stars

This was my second hair transplant at SmileClinic

This was my second hair transplant at SmileClinic (the first one was in 2020), and once again I’m genuinely impressed.

Everything is extremely well organized and thought through. From the very beginning, you receive comprehensive materials with all the FAQs and instructions, helpful videos, and a complete aftercare kit with shampoos, medications, and everything you might need. It’s clear that they really pay attention to every detail and make sure you feel fully prepared.

What stands out the most, though, is the people. The entire team is incredibly kind, positive, and welcoming. You truly feel taken care of. Even though I was in a foreign country, quite far from home, I didn’t feel anxious at any point because I knew everything was under control.

If you’re considering a hair transplant, I can honestly say this clinic is a fantastic choice!

Pawel from Poland

February 3, 2026
Unprompted review
Rated 5 out of 5 stars

Great Service!

I had a great experience at Smile Hair Clinic in Istanbul. The service was excellent, and the entire staff was very professional and attentive throughout the process. The post-surgery care has also been outstanding — they’ve consistently provided timely and valuable information whenever I needed it. Highly recommend!
-Emron

February 1, 2026
Unprompted review
Rated 5 out of 5 stars

My trip to Smile Clinic, Istanbul

The whole process was easy from start to finish. Conversation started through Smile Clinic's WhatsApp group and a date booked the same day. Picked up at the airport and transported to the hotel in a smart minibus. I opted for the cheapest package and the hotel was more than adequate.On the day of the surgery I was picked up and driven to the clinic, which is only a 5 minute drive from the hotel, paperwork and payment done then it's straight in to the operating room. I'd be lying if I said it's a pain free process, the numbing injections are toe curlers but only last a short time. They extracted the hair then some lunch before the implantation. Depending on the number of implants needed, it can be a long day but you can listen to music or watch videos/ films on your phone no problem. Back to the hotel for an evening meal then bed. Back to the clinic the following morning for a check up and a treatment wash then off to the airport. Having a hair transplant is a big decision and I looked at a few clinics before choosing Smile but having had my surgery there, and with the results I've got, I would highly recommend them, they explain that they can't perform miracles and will only recommend the procedure that they're confident will give the best results. All in all I'm very pleased I used Smile for my procedure.

February 25, 2025
Unprompted review
Rated 5 out of 5 stars

My hair transplantation at Smile Hair…

My hair transplantation at Smile Hair Clinic was an excellent experience. The service was outstanding from start to finish. The VIP transfer was perfectly arranged and very comfortable, and the entire transplant procedure was handled professionally with great care. Highly recommended.

February 13, 2026
Unprompted review
Rated 5 out of 5 stars

The whole experience was fantastic

The whole experience was fantastic, from start to finish. The staff are professional, competent, friendly and eager to help and put you at ease. Everything is explained and all your questions answered. All the facilities are clean and sterile which gives you peace of mind that you procedure will be trouble free. To justify my words, I've had 2 transplants at Smile, and both visits resulting in unbelievable results, way past my initial expectations.

February 16, 2026
Unprompted review
Rated 5 out of 5 stars

Best Clinic

I have researched a lot before choosing smile hair clinic. I have had a nice experience. The staff from Airport to Doctors and Nurses were Professionals and caring at each stage.
If you want to go for hair transplant choose Smile hair clinic. Worth your time and money.
I am in my 4th month stage looking forward to my results.

October 28, 2025
Unprompted review
Rated 5 out of 5 stars

An establishment that I would recommend…

An establishment that I would recommend to anyone wishing to have a hair transplant.

The team listens to their patients' expectations while remaining objective and professional about the possibilities and potential outcomes. This allows us to plan realistically and calmly during the pre- and post-operation phases.
Communication is smooth, both for diagnostic and post-op follow-up. The services offered are high-quality and well-managed, whether it's transfers, hotel reservations, or recommendations. These are key factors that led me to work with Smile Hair Clinic in my hair reconstruction.

February 16, 2026
Unprompted review
Rated 5 out of 5 stars

Amazing experience

Amazing experience. Everyone is so friendly and so helpful. They answer all questions and are very thorough in providing instructions. They guide you from the moment you reach out and make sure you have all the information you need. Even before leaving your country, to when you arrive at the airport, transfer, pickup, drop-off, everything was very well communicated and efficient

February 16, 2026
Unprompted review

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